As the summer travel season kicks off, the European Consumer Organisation (BEUC) has filed a formal complaint with the European Commission, accusing several budget airlines of charging unfair fees for carry-on luggage and ignoring a landmark EU court ruling.
The complaint specifically names Ryanair, EasyJet, Wizz Air, and Vueling among seven carriers alleged to be imposing “undue fees” on passengers for hand baggage that falls within a reasonable size and weight. The move comes amid growing frustration among consumers over inconsistent and costly baggage policies that can significantly increase the price of low-cost airfares.
The crux of the dispute is what constitutes a “reasonable” carry-on bag. A previous EU court ruling stated that airlines operating in the bloc cannot charge extra for cabin bags of reasonable size. However, airlines have continued to enforce strict—and often divergent—definitions of what qualifies.
Ryanair, for example, allows only one small bag (40x20x25cm) under its basic fare, equivalent to a handbag or small backpack. Larger cabin bags require an upgrade to a “Priority” ticket. Aer Lingus permits a slightly smaller personal item (33x20x25cm) for free but also includes a second bag of up to 10kg—only if it is checked at the airport. Carrying it onboard costs an additional €10.
Passengers who fail to follow these detailed rules may face steep penalties. Ryanair charges up to €60 if a larger bag is brought to the gate without prior payment, while Aer Lingus imposes a €35 fee for similar violations—even for bags that passengers have already paid to check in.
BEUC is urging the European Commission not only to address these fees but also to standardise baggage policies across EU airlines. “Consumers deserve clarity and fairness, especially when court rulings are being disregarded,” the group said in a statement.
The Commission is already reviewing baggage rules within the EU and is considering establishing unified guidelines. For now, however, passengers must navigate a maze of varying policies, dimensions, and weight limits—often at considerable cost.
Travel experts recommend checking airline rules carefully, measuring bags in advance, and booking luggage early to avoid high last-minute fees. With baggage penalties ranging from €35 to €75, being unprepared at the boarding gate could quickly turn a bargain flight into a pricey ordeal.
